Parity Complaint Registry and Appeal Resource website launched

The Kennedy Forum has launched the Parity Complaint Registry to track, study and report on how insurance companies are making adverse determinations against people with mental health or addiction issues.

Health insurance carriers are supposed to provide coverage for mental health and substance use disorders that is equal to the kind of coverage that is offered for medical/surgical benefits, especially in regard to financial requirements and treatment limitations.

The Parity Complaint Registry will record and document complaints of people who were denied their rights to equal coverage by insurers who are evading the consumer protections intended by federal parity law.

The Resources Page of the Parity Complaint Registry website also provides information to help consumers who want to file a complaint or appeal with their health plan or State regulatory agency.